2-Methyl-1-phenyl-2-propanol NEW

Q

Can I get a sample for free ?

A

For small QTY and low value product, we can provide   sample for free exclude shipping cost. For high value sample, we will charge   the basic sample cost, but we can refund all the cost if customers place   order after sample test.

Q

How to confirm the product quality before placing   orders ?

A

Most of our products confirm to international   standards like USP/EP/BP/JP/CP. We will provide COA/TDS/MSDS for customers to   confirm the specification before placing order.

Q

What is the payment you accept?

A

For small and low value order, we accept CreditCard,   MaterCard,VISA,Western Union and T/T.For large order, we can do T/T and L/C. Any   pay on delivery or pay-after are not available for us.

Q

What is your shipment way ?

A

For less than 100kg gross weight order will ship   with courier like FedEx or UPS, we support customers to place courier orders   remotely by their account, we will package the goods well and wait for pick   up.For more than 100kg goods, we will transport by Air or Sea according to   customers' requirement.

Q

How long is your after-sales service?

A

We accept customer’s quality complaint in three   month after customer received the goods. We provide tech.support for all-life   if customer place order from our company.

Q

How do you treat   quality complaint ?

A

We support customer   to provide our products to any rightful third party testing organization to   test our products according to the COA specification, if the test result is   confirm with COA, we will take all the loss for customers.